Customer Support

About Us


Online Rewards is a technology and marketing services agency that builds private label incentive and loyalty programs for corporate and government clients in the United States and globally.

Since its formation in 2002, Online Rewards has designed, developed and supported customized employee incentive and loyalty marketing programs across a variety of industries and applications covering Human Resources, Business-to-Business and Business-to-Consumer programs.

With offices in Dallas, TX and Cincinnati, OH, the Online Rewards project teams are responsible for developing program solutions for some of the most recognized companies and brands in the world. Ranked by Inc. Magazine for 7 successive years amongst the fastest growing US Companies, Online Rewards is a committed and dedicated partner whose primary objective is to help clients achieve their goals through powerful incentive and loyalty programs.

With powerful and unique capabilities, Online Rewards deploys innovative and award-winning incentive programs for hundreds of clients, setting the industry standard for creativity while delivering award-winning results.

From simple employee recognition programs to complex, enterprise motivation systems, Online Rewards offers an intuitive, sophisticated and diverse range of solutions that are uniquely tailored to each client’s needs.

By leveraging expertise and experience and applying world-class technology, clients know their program will be created to achieve their goals and drive results in a cost-efficient manner.

Founders


The Company founders are all active members of the senior management team and continue to dedicate themselves to helping drive client program success and in so doing, help drive the continued growth of the business.

Michael Levy

CEO

As CEO of Online Rewards, Michael has been personally involved in the program design for over 400 US and International reward programs for organizations including Fortune 500 Global Companies and the US Government.

With a background in program design, financial management, ROI, and client relations, Michael has successfully steered the Online Rewards team to pioneer groundbreaking and innovative ideas both in technology and in incentive design.

Marc Slagle

CIO

Marc is responsible for creating the Online Rewards platform, including system design, ongoing development, key client implementations and ongoing platform maintenance.

Prior to co-founding Online Rewards, Marc worked with both the USAF and IBM Consulting Services. While working for the USAF during the Clinton Administration, Marc received the Air Force Achievement Medal from the Secretary of Defense for his work on weather mapping technology.

John Knodel

Director of Client Services

John is responsible for ensuring client program success, managing all client services and related support functions. John has built a team of dedicated client service managers responsible for servicing and supporting each client’s program.

With extensive experience in business ownership, web site design, development, strategy, implementation and web application management, John oversees all client support and program oversight.



We're Hiring


We pride ourselves in the quality of our work and the expertise of our program development and support teams. We have a creative, technology-centric workplace focused on delivering the highest-quality solutions to our clients. We also have one of the best espresso makers along with one of the coolest office locations in the heart of downtown Cincinnati.

Client Services Account Manager

We are seeking a Client Services Account Manager to serve as a first point of contact for our day-to-day service delivery on assigned clients. You will establish and maintain strong client relationships and possess an awareness of Online Rewards' full suite of services, having the ability to comprehensively train clients on the use of each.

Apply Now
Perl Developer

We are seeking a full time Perl Developer to help improve and maintain our backend systems. You must be proficient in Perl, familiar with SQL (MySQL preferred), comfortable on the command line in an OSX / Linux environment, and have excellent communication and interpersonal skills.

Apply Now

Contact

Stop by before 10 am at our Cincinnati office and we'll treat you to one of the finest espressos around.


Please use the Contact Form to contact us with any non-support or non-program sales related issues. We typically try to respond by email first, then by phone.

Dallas

General sales or licensee information



3102 Maple Ave
Suite 450
Dallas, TX 75201
ph (888) 826-0783
fx (214) 242-4448

Cincinnati

Program support, maintenance & customization



441 Vine Street
Suite 501
Cincinnati, OH 45202
ph (888) 826-0783
fx (214) 242-4448

Take a Tour


Interested in seeing how Online Rewards has helped clients create award winning incentive and loyalty marketing programs?




A brief tour with one of our Program Design Consultants will demonstrate how our unique approach helps clients achieve their incentive and loyalty marketing program goals.