Rewards Program Design
Prior to designing each new program, Online Rewards conducts a thorough needs assessment with the client to ensure they receive the maximum return from their programs. Our experienced experts in incentive solutions management consult with each client to determine specific qualitative and quantitative deliverables. During the program design phase, Online Rewards identifies metrics for performance tracking, establishes base-line data point and targets and projects ROI assumptions and metrics.
Online Rewards' approach focuses on careful analysis, documentation and a highly structured implementation process. With more than 100 programs in operation, Online Rewards provides a well orchestrated implementation and support process.
Online Rewards' approach focuses on careful analysis, documentation and a highly structured implementation process. With more than 100 programs in operation, Online Rewards provides a well orchestrated implementation and support process.
Additionally, Online Rewards conducts a needs assessment including:
Program Methodology
Deployment and Support
Program Methodology
- Program implementation assumptions
- Strengths and weaknesses
- Industry best practices and comparative review
- Peer review and experiential assessment
- Confirm metrics and review against business outcomes
Deployment and Support
- Review methodology
- Internal and external resource assumptions
- Education and training strategy
- Program performance tracking
- Review process and schedule for ROI assessments
