Digital Transformation and the Impact of Recognition
Online Rewards recently hosted a think tank and roundtable discussion about what motivates and engages people in the workplace, with mindful and creative solutions to better engage and motivate employees, while seeking to improve their overall quality of life.
Jana Brown was the featured think tank moderator to follow Bill Koch’s session on Leadership Development with Bottom Line Impact. With a number of years of experience in human resources, Ms. Brown’s expertise was demonstrated in her profound discussion regarding Digital Transformation and the Impact of Recognition in the workplace.
TIAA has been on a transformational journey, aligning its HR programs, practices, and processes to create a unified internal TIAA brand that reflects the values and aspiration of the company and helps drive employee engagement. Rewards and Recognition initiatives have played an important part in this journey, and Jana shared the key elements of those programs and how they contributed to the overall journey and future state vision, as well as the links between Rewards and Recognition initiatives and key business outcomes with a focus on the quantitative impact on outcomes.
Brown joined the TIAA team in 2013 and, in 2014, assumed the role of Senior Vice President, HR Chief Operating Officer, and Business Partner at TIAA. She coordinates with the CHRO and HR Leadership Team to develop and evolve HR strategies, manage the portfolio of initiatives that drive strategy, and measure business impact.
The inaugural REAL — Recognition, Engagement, and Leadership — event, REAL Cincinnati, explored how to help employees gain greater happiness and satisfaction from their work; how that greater happiness and satisfaction can translate to improve business outcomes; how this can be accomplished within the economic constraints of wage controls; and the current economic climate and how it impacts our thinking.