Careers with Online Rewards

Join Our Team!



Online Rewards is a rapidly growing Cincinnati company specializing in the development of incentive and loyalty programs for Fortune 1000 companies. We have been listed in Inc. Magazine's fastest-growing companies yearly since 2008.

We pride ourselves in the quality of our software and the expertise of our development team. We have a creative, technology-centric workplace focused on delivering the highest-quality solutions to our clients.

Work in a casual, fast-paced, and fun work environment where coffee is poured each morning from our on-site espresso machine.

Back-end Developer


Overview:

You're a back-end web developer who keeps up with modern practices. You're curious enough to learn about new technologies and experienced enough not to put a fad in production. We want to work with you!

Online Rewards is a technology agency that builds private label incentive and loyalty programs for corporate and government clients in the United States and globally. Ranked in Inc. Magazine's fastest-growing companies yearly since 2008, Online Rewards’ primary objective is to help clients achieve their goals through powerful incentive programs.

Our employees enjoy an exciting workplace in a friendly and collaborative environment. Through our company recognition program (also known as AWESOMER) employees regularly receive award nominations, quarterly award breakfasts, and the occasional round of beers.

Duties and Responsibilities
  • Design, implement, and test end-to-end functionality of client projects
  • Contribute to the design and architecture of our software platform
  • Work with project managers to create estimates and realistic schedules
  • Support existing programs by troubleshooting issues via our ticketing system

  • Skills and Requirements
  • Fluency in object oriented design and general clean coding practices
  • Strengths in data modeling and report building
  • An eye for usability and aesthetics of web applications
  • Some Perl or Ruby experience is a plus, but anyone eager to learn is welcome!

  • Perks:
  • Developer-centric company and a cubicle-free, distraction-free workplace
  • Sustainable work pace based on real 40-hour weeks
  • Modern downtown office space in historic Carew Tower overlooking Fountain Square
  • Dual Screen OS X workstations
  • Chat with your coworkers daily over house-poured fresh espresso (or if you ask nicely, an americano or latte)

  • Send Resume!


    Front-end Developer


    Overview:

    You're a front-end web developer who keeps up with modern practices. You're curious enough to learn about new technologies and experienced enough not to put a fad in production. We want to work with you!

    Online Rewards is a technology agency that builds private label incentive and loyalty programs for corporate and government clients in the United States and globally. Ranked in Inc. Magazine's fastest-growing companies yearly since 2008, Online Rewards’ primary objective is to help clients achieve their goals through powerful incentive programs.

    Our employees enjoy an exciting workplace in a friendly and collaborative environment. Through our company recognition program (also known as AWESOMER) employees regularly receive award nominations, quarterly award breakfasts, and the occasional round of beers.

    Duties and Responsibilities: Support existing applications by troubleshooting issues via our ticketing system Work with project managers to create estimates and realistic schedules Design, implement, and test front-end functionality of client projects Contribute to the evolution of our usability and design standards Skills and Requirements:
  • An eye for usable aesthetics of web applications
  • Fluency in HTML and CSS
  • Proficiency with JavaScript and jQuery
  • Familiarity with Less or Sass and a responsive front-end framework
  • Any candidate with relevant experience and an eagerness to learn is welcome!

  • Perks:
  • Developer-centric company and a cubicle-free, distraction-free workplace
  • Sustainable work pace based on real 40-hour weeks
  • Modern downtown office space in historic Carew Tower overlooking Fountain Square
  • Dual Screen OS X workstations
  • Chat with your coworkers daily over house-poured fresh espresso (or if you ask nicely, an americano or latte)

  • Send Resume!


    Customer Service Representative


    We are seeking a Customer Service Representative to serve as a first point of contact for our day-to-day support of order issues. Preferred experience in customer related work with demonstrated understanding of, and ability to, represent the Company professionally as the first point of contact with customers. You will work in a fast paced environment, be a team player who is detail oriented, dependable and adaptable, with excellent computer skills including a good working knowledge of Microsoft applications and the Internet. Multilingual skills are a plus.
    Responsibilities of the Customer Service Representative include:

    • Manage multiple tickets with varying issues, routing issues to correct departments.
    • Support an outstanding “customer experience” to customers requesting status of their order.
    • Follow-up on specific issues with suppliers to close customer issues in a timely manner.
    • Work closely with internal team members to support order turn-around efficiency.
    You will have demonstrated ability to work in a fast-paced environment and display professional verbal and written communication skills. You must be a team player who is detail oriented, dependable and adaptable, with excellent computer skills including a good working knowledge of Microsoft applications and the Internet. Multilingual skills are a plus.

    Send Resume!


    Client Service Account Manager


    We are seeking a Client Services Account Manager to serve as a first point of contact for our day-to-day service delivery on assigned clients. As a Client Services Representative, you will establish and maintain strong client relationships. With minimal guidance from your manager, you will determine the proper escalation path of all client matters and issues to ensure an outstanding client experience. You will possess an awareness of Online Rewards' full suite of services, having the ability to comprehensively train clients on the use of each type of service. Working independently, you will maintain current day-to-day service deliverables, while assessing client needs for upsell opportunities.

    Additional responsibilities of the Client Services Account Manager include:
    • Delivering an outstanding “client experience" to both new and existing clients.
    • Interacting with clients to develop and execute strategies and initiatives to meet client’s business objectives.
    • Continually grow existing client relationships by offering clients value-added solutions that meet their business needs.
    • Ensure seamless integration and implementation of client programs.
    • Manage multiple priorities and activities for clients while effectively working directly with delivery teams to ensure a positive client experience.

    As our ideal candidate, you possess a bachelor's degree or equivalent (i.e. high school education + 2 years' applicable experience). You have two or more years of customer-related work experience with demonstrated ability to represent us professionally as the first point of contact with clients in a fast-paced environment, including professional verbal and written communication skills. You are a team player who is detail-oriented, dependable and adaptable, and you must have excellent computer skills, including familiarity with Microsoft applications and the Internet.

    Send Resume!

    Contact

    Stop by before 10 am at our Cincinnati office and we'll treat you to one of the finest espressos around.


    I would like to receive updates on service offerings, industry news, events and best practices from Online Rewards.


    Cincinnati

    Operations




    441 Vine Street
    Suite 501
    Cincinnati, OH 45202
    ph (888) 826-0783
    fx (214) 242-4448

    Dallas

    Corporate





    100 North Central Expressway
    Suite 1120
    Richardson, TX 75080
    ph (888) 826-0783
    fx (214) 242-4448

    Take a Tour


    Interested in seeing how Online Rewards has helped clients create award winning incentive and loyalty marketing programs?




    A brief tour with one of our Program Design Consultants will demonstrate how our unique approach helps clients achieve their incentive and loyalty marketing program goals.

     I would like to receive updates on service offerings, industry news, events and best practices from Online Rewards.