About Us

Online Rewards is a technology and marketing services agency that builds private label incentive and loyalty programs for corporate and government clients in the United States and globally.

Since its formation in 2002, Online Rewards has designed, developed and supported customized employee incentive and loyalty marketing programs across a variety of industries and applications covering Human Resources, Business-to-Business and Business-to-Consumer programs.

With offices in Dallas, TX and Cincinnati, OH, the Online Rewards project teams are responsible for developing program solutions for some of the most recognized companies and brands in the world. Ranked by Inc. Magazine for 9 successive years amongst the fastest growing US Companies, Online Rewards is a committed and dedicated partner whose primary objective is to help clients achieve their goals through powerful incentive and loyalty programs.

With powerful and unique capabilities, Online Rewards deploys innovative and award-winning incentive programs for hundreds of clients, setting the industry standard for creativity while delivering award-winning results.

From simple employee recognition programs to complex, enterprise motivation systems, Online Rewards offers an intuitive, sophisticated and diverse range of solutions that are uniquely tailored to each client’s needs.

By leveraging expertise and experience and applying world-class technology, clients know their program will be created to achieve their goals and drive results in a cost-efficient manner.


The Company founders are all active members of the senior management team and continue to dedicate themselves to helping drive client program success and in so doing, help drive the continued growth of the business.

Michael Levy


As CEO of Online Rewards, Michael has been personally involved in the program design for over 400 US and International reward programs for organizations including Fortune 500 Global Companies and the US Government.

With a background in program design, financial management, ROI, and client relations, Michael has successfully steered the Online Rewards team to pioneer groundbreaking and innovative ideas both in technology and in incentive design.

Marc Slagle


Marc is responsible for creating the Online Rewards platform, including system design, ongoing development, key client implementations and ongoing platform maintenance.

Prior to co-founding Online Rewards, Marc worked with both the USAF and IBM Consulting Services. While working for the USAF during the Clinton Administration, Marc received the Air Force Achievement Medal from the Secretary of Defense for his work on weather mapping technology.

John Knodel

Director of Client Services

John is responsible for ensuring client program success, managing all client services and related support functions. John has built a team of dedicated client service managers responsible for servicing and supporting each client’s program.

With extensive experience in business ownership, web site design, development, strategy, implementation and web application management, John oversees all client support and program oversight.


Join our team!

Online Rewards is a rapidly growing Cincinnati company specializing in the development of incentive and loyalty programs for Fortune 1000 companies. We have been listed in Inc. Magazine's fastest-growing companies yearly since 2008.

We pride ourselves in the quality of our software and the expertise of our development team. We have a creative, technology-centric workplace focused on delivering the highest-quality solutions to our clients.

Work in a casual, fast-paced, and fun work environment where coffee is poured each morning from our on-site espresso machine.

Ruby Developer

We are seeking full time Ruby Developers for our backend systems. You must be proficient in Ruby, familiar with SQL (MySQL preferred), comfortable on the command line in an OSX / Linux environment, and have excellent communication and interpersonal skills. As a Ruby Developer, you will immediately work on exciting client projects in a creative environment.

Send Resume!

Customer Service Representative

We are seeking a Customer Service Representative to serve as a first point of contact for our day-to-day support of order issues. Preferred experience in customer related work with demonstrated understanding of, and ability to, represent the Company professionally as the first point of contact with customers. You will work in a fast paced environment, be a team player who is detail oriented, dependable and adaptable, with excellent computer skills including a good working knowledge of Microsoft applications and the Internet. Multilingual skills are a plus.
Responsibilities of the Customer Service Representative include:

  • Manage multiple tickets with varying issues, routing issues to correct departments.
  • Support an outstanding “customer experience” to customers requesting status of their order.
  • Follow-up on specific issues with suppliers to close customer issues in a timely manner.
  • Work closely with internal team members to support order turn-around efficiency.
You will have demonstrated ability to work in a fast-paced environment and display professional verbal and written communication skills. You must be a team player who is detail oriented, dependable and adaptable, with excellent computer skills including a good working knowledge of Microsoft applications and the Internet. Multilingual skills are a plus.

Send Resume!

Client Service Account Manager

We are seeking a Client Services Account Manager to serve as a first point of contact for our day-to-day service delivery on assigned clients. As a Client Services Representative, you will establish and maintain strong client relationships. With minimal guidance from your manager, you will determine the proper escalation path of all client matters and issues to ensure an outstanding client experience. You will possess an awareness of Online Rewards' full suite of services, having the ability to comprehensively train clients on the use of each type of service. Working independently, you will maintain current day-to-day service deliverables, while assessing client needs for upsell opportunities.

Additional responsibilities of the Client Services Account Manager include:
  • Delivering an outstanding “client experience" to both new and existing clients.
  • Interacting with clients to develop and execute strategies and initiatives to meet client’s business objectives.
  • Continually grow existing client relationships by offering clients value-added solutions that meet their business needs.
  • Ensure seamless integration and implementation of client programs.
  • Manage multiple priorities and activities for clients while effectively working directly with delivery teams to ensure a positive client experience.

As our ideal candidate, you possess a bachelor's degree or equivalent (i.e. high school education + 2 years' applicable experience). You have two or more years of customer-related work experience with demonstrated ability to represent us professionally as the first point of contact with clients in a fast-paced environment, including professional verbal and written communication skills. You are a team player who is detail-oriented, dependable and adaptable, and you must have excellent computer skills, including familiarity with Microsoft applications and the Internet.

Send Resume!


Stop by before 10 am at our Cincinnati office and we'll treat you to one of the finest espressos around.

I would like to receive updates on service offerings, industry news, events and best practices from Online Rewards.



441 Vine Street
Suite 501
Cincinnati, OH 45202
ph (888) 826-0783
fx (214) 242-4448



100 North Central Expressway
Suite 1120
Richardson, TX 75080
ph (888) 826-0783
fx (214) 242-4448

Take a Tour

Interested in seeing how Online Rewards has helped clients create award winning incentive and loyalty marketing programs?

A brief tour with one of our Program Design Consultants will demonstrate how our unique approach helps clients achieve their incentive and loyalty marketing program goals.

 I would like to receive updates on service offerings, industry news, events and best practices from Online Rewards.