Online Rewards is a technology and marketing services agency that builds private label incentive and loyalty programs for corporate and government clients in the United States and globally.
Since its formation in 2002, Online Rewards has designed, developed and supported customized employee incentive and loyalty marketing programs across a variety of industries and applications covering Human Resources, Business-to-Business and Business-to-Consumer programs.
With offices in Dallas, TX and Cincinnati, OH, the Online Rewards project teams are responsible for developing program solutions for some of the most recognized companies and brands in the world. Ranked by Inc. Magazine for 9 successive years amongst the fastest growing US Companies, Online Rewards is a committed and dedicated partner whose primary objective is to help clients achieve their goals through powerful incentive and loyalty programs.
With powerful and unique capabilities, Online Rewards deploys innovative and award-winning incentive programs for hundreds of clients, setting the industry standard for creativity while delivering award-winning results.
From simple employee recognition programs to complex, enterprise motivation systems, Online Rewards offers an intuitive, sophisticated and diverse range of solutions that are uniquely tailored to each client’s needs.
By leveraging expertise and experience and applying world-class technology, clients know their program will be created to achieve their goals and drive results in a cost-efficient manner.
The Company founders are all active members of the
senior management team and continue to dedicate
themselves to helping drive client program success
and in so doing, help drive the continued growth of
As CEO of Online Rewards, Michael has been personally involved in the program design for
over 400 US and International reward programs for organizations including Fortune 500 Global
Companies and the US Government.
With a background in program design, financial management, ROI, and client relations, Michael has successfully steered the Online Rewards team to pioneer groundbreaking and innovative ideas both in technology and in incentive design.
Marc is responsible for creating the Online Rewards
platform, including system design, ongoing
development, key client implementations and ongoing
Prior to co-founding Online Rewards, Marc worked with both the USAF and IBM Consulting Services. While working for the USAF during the Clinton Administration, Marc received the Air Force Achievement Medal from the Secretary of Defense for his work on weather mapping technology.
John is responsible for ensuring client program
success, managing all client services and related
support functions. John has built a team of
dedicated client service managers responsible for
servicing and supporting each client’s program.
With extensive experience in business ownership, web site design, development, strategy, implementation and web application management, John oversees all client support and program oversight.
Online Rewards is a rapidly growing Cincinnati company specializing in the development of incentive and loyalty programs for Fortune 1000 companies. We have been listed in Inc. Magazine's fastest-growing companies yearly since 2008.
We pride ourselves in the quality of our software and the expertise of our development team. We have a creative, technology-centric workplace focused on delivering the highest-quality solutions to our clients.
Work in a casual, fast-paced, and fun work environment where coffee is poured each morning from our on-site espresso machine.
We are seeking a Customer Service Representative to serve as a first point of contact for our day-to-day support of order issues. Preferred experience in customer related work with demonstrated understanding of, and ability to, represent the Company professionally as the first point of contact with customers. You will work in a fast paced environment, be a team player who is detail oriented, dependable and adaptable, with excellent computer skills including a good working knowledge of Microsoft applications and the Internet. Multilingual skills are a plus.
Responsibilities of the Customer Service Representative include:
We are seeking a Client Services Account Manager to serve as a first point of contact for our day-to-day service delivery on assigned clients. As a Client Services Representative, you will establish and maintain strong client relationships. With minimal guidance from your manager, you will determine the proper escalation path of all client matters and issues to ensure an outstanding client experience. You will possess an awareness of Online Rewards' full suite of services, having the ability to comprehensively train clients on the use of each type of service. Working independently, you will maintain current day-to-day service deliverables, while assessing client needs for upsell opportunities.Additional responsibilities of the Client Services Account Manager include:
As our ideal candidate, you possess a bachelor's degree or equivalent (i.e. high school education + 2 years' applicable experience). You have two or more years of customer-related work experience with demonstrated ability to represent us professionally as the first point of contact with clients in a fast-paced environment, including professional verbal and written communication skills. You are a team player who is detail-oriented, dependable and adaptable, and you must have excellent computer skills, including familiarity with Microsoft applications and the Internet.Send Resume!
We are seeking a full time Perl Developer to help improve and maintain our backend systems. You must be proficient in Perl, familiar with SQL (MySQL preferred), comfortable on the command line in an OSX / Linux environment, and have excellent communication and interpersonal skills.Send Resume!
441 Vine Street
Cincinnati, OH 45202
ph (888) 826-0783
fx (214) 242-4448
3102 Maple Ave
Dallas, TX 75201
ph (888) 826-0783
fx (214) 242-4448